Privacy Policy

This privacy policy will explain how Wah Hing uses the personal data we collect from you when you use our website.

Wah Hing Poole
14 Dicot Road
Poole
BH17 0GD
We currently collect and process the following information:
  • Personal identifiers
  • Contact details
  • Payment details
You directly provide Wah Hing with most of the data we collect. We collect data and process data when you:
  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Voluntarily review any of our products.
  • Use or view our website via your browser’s cookies.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
  • Your consent. You are able to remove your consent at any time. You can do this by filling out the form in the section below “How to contact us”.
  •  We have a contractual obligation.
Our Company collects your data so that we can:
  • Process your order.
  • Manage your account.
  • Email you with special offers on other products and services we think you might like.
When our company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Our websites use Secure Sockets Layer (SSL) encryption technology to protect the transfer of your information to and from our website. Our web page URLs will start with https and a padlock will be displayed in front of the URL bar to show that we always encrypt the information that you send us.
In general, we retain your personal information for no longer than necessary in order to fulfil the purposes described above.
Under data protection law, you have rights including:
  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. If you wish to make a request, you can do this by filling out the form in the section below “How to contact us”.
You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: https://ico.org.uk/